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STAGE 4 · PROFESSIONAL DIPLOMA

FDRC Professional Diploma in Market Conduct, Complaints & Redress†

An integrated specialist-practice route combining six connected units with a compulsory capstone.

Curriculum in development. Enrolment is not yet open.

Programme architecture

Six integrated units

Each unit remains a distinct component of one connected Diploma architecture.

  1. FDRC-401FX/CFD Market Conduct & Customer Lifecycle
  2. FDRC-402Client Classification, Appropriateness & Professional Clients
  3. FDRC-403Sales Practices, Incentives, Promotions & Recorded Evidence
  4. FDRC-404Complaints Investigation & Evidential Reconstruction
  5. FDRC-405Causation, Loss, Fair Outcomes & Redress
  6. FDRC-406Conduct Monitoring, Governance & Remediation

Integrated learning

Connected units lead to a compulsory capstone.

The visual sequence is also expressed by the ordered unit list and capstone heading.

6connected units
1compulsory capstone
1integrated award pathway
Programme integration model; this does not state learning hours, credits, duration or stacking rules.

Target participants

Practitioner audience

  • FX/CFD compliance professionals
  • complaints teams
  • broker risk personnel
  • legal teams
  • conduct specialists
  • dispute-resolution practitioners

Assessment architecture

Multiple taught units, applied cases and a compulsory capstone assessment.

Multiple taught units, applied cases and the compulsory capstone establish the source-supported Diploma structure.

FDRC Professional Diploma in Market Conduct, Complaints & Redress†

Design standard

Professional Diploma design

The title depends on integrated learning, authoritative sources, application, judgement, assessment and quality assurance.

  • substantial structured learning
  • multiple interconnected units
  • primary and authoritative sources
  • real regulatory cases
  • practical professional outputs
  • assessed written work
  • unseen application
  • professional judgement
  • mandatory capstone assessment
  • quality assurance
  • formal award record.
  • strategic and systemic analysis
  • senior-management implications
  • regulatory engagement
  • multi-jurisdiction complexity
  • oral professional defence
  • human-owned final assessment.

Curriculum in development. Enrolment is not yet open.