Exact-entity identity
Connect a service or trading name to the legal entity, identifiers and jurisdiction behind it.
Responsible Markets Conduct Association
Public-interest evidence infrastructure for responsible markets.
RMCA develops common frameworks, public records and programme infrastructure to make market-conduct evidence easier to identify, review and challenge.
RMCA is independent, voluntary and non-statutory. It does not regulate firms, grant licences, approve businesses or provide financial advice.
IndependentPrivate company limited by guarantee
Evidence-ledSource, scope, date and limitation
CorrectablePublished challenge and reply route
Non-statutoryNo licence, rating or certification
What RMCA does
A common evidence layer for fragmented market information.
Official registers, company records, provider disclosures and complaints routes often answer different questions. RMCA brings those sources into a consistent, reviewable structure without replacing the authority of the original source.
Regulatory scope
Present authorisation and permissions with their source, perimeter, date and material limitations.
Protection and safeguarding
Separate evidence about client-money protection, safeguarding and institutional arrangements.
Complaints and redress
Clarify complaint ownership, escalation, cooperation, remediation and redress routes.
Change-controlled records
Preserve what changed, when it changed and which attributable source supports the revision.
RMCA Conduct Evidence Framework
RCEF turns conduct principles into evidence that can be traced.
RCEF is RMCA's common architecture for recording the exact subject, defined scope, evidence source, review date, limitation and change history behind a public statement.
RCEF-10 evidence dimensions
Entity, perimeter and licence identity
Governance, accountability and conduct culture
Client classification, distribution and access
Customer funds, safeguarding and protection
AML/CFT, sanctions and KYB
Marketing, communications and intermediaries
Payments, withdrawals and transaction integrity
Complaints, cooperation and remediation
Outsourcing, technology, data and resilience
Evidence file, annual narrative and change control
RMCA PROFESSIONAL LEARNING
Build capability from foundations to expert review.
A connected professional-learning architecture for practitioners who must establish authority, interrogate evidence, exercise judgement, defend decisions and improve systems.
Learn → Apply → Decide → Defend → Lead → Review
- Stage 1LearnFoundations
- Stage 2ApplyApplied Practice
- Stage 3DecideProfessional Judgement
- Stage 4DefendSpecialist Professional Practice
- Stage 5LeadStrategic Practice
- Stage 6ReviewExpert Review
Curriculum in development. Enrolment is not yet open.
Public Record Index
Defined-scope public records, built to be read with their evidence.
The index brings together exact-entity, brand and programme records. Every record must be read with its evidence basis, review date and limitations.
Record class
Entity record
Exact legal identity, official identifiers and defined service perimeter.
Record class
Brand record
The evidenced relationship between a public-facing brand and an entity.
Record class
Programme view
A bounded FDRC or PSCR view applying the relevant evidence module.
Inclusion is not participation, approval, certification, endorsement or a current regulatory conclusion.
RMCA programmes
Two applications. One disciplined evidence architecture.
FDRC and PSCR apply RCEF to different market-conduct questions while preserving the same exact-entity, source, scope and change-control disciplines.
FDRC
Financial Dispute & Redress Centre
Trading-markets application focused on client protection, complaints, cooperation and redress evidence.
A programme of RMCA · Defined scope · Evidence-led records
PSCR
Payments Safeguarding & Conduct Register
Payments application focused on permissions, service perimeter, safeguarding and institutional evidence.
A programme of RMCA · Defined scope · Evidence-led records
Governed publication
Evidence can be challenged. The record can be corrected.
RMCA's publication architecture separates attributable fact, RMCA analysis, programme status and limitation language. It also provides a visible route for factual correction and right of reply.
Explore the evidence system
Methods, definitions and public learning.
Start with the part of RMCA's architecture that answers your question, then follow the disclosed source and scope.
Methodology
How RMCA handles identity, scope, source character, review dates and limitations.
Open resourceGlossary and taxonomy
The shared terms used across RCEF, programmes, evidence and public records.
Open resourceResearch and learning
Foundation notes and official-source learning with a visible evidence trail.
Open resourceImportant scope
Voluntary and non-statutory.
RMCA does not regulate firms, grant licences, approve or certify businesses, rank firms, guarantee safety or solvency, determine statutory rights or operate a compensation scheme. RMCA materials do not replace checks with the relevant statutory regulator, contractual documentation or independent professional advice.